Terms and Conditions for Hosting and Domain
By contracting a web design service with Jlopezdesign.com – Junior López, the client agrees to the following terms regarding the hosting and domain included in their package.
1. General information
The package includes hosting and domain for one (1) year, managed directly by Junior López as part of the service.
2. Domain ownership
- While the domain is included in the contracted package, it is registered and administered by Junior López.
- The client will not have direct access to the domain management panel during this period.
- If the client wishes to independently manage the domain, they may request a domain transfer to another provider. Junior López will release the domain and provide the transfer authorization code (Auth Code / EPP Code) so the client can manage it with their preferred registrar.
- The transfer process can only be requested after one (1) month from the activation or renewal date of the domain, and may take approximately 4 to 7 business days to complete.
3. Hosting ownership and control
The hosting service is exclusively managed by Junior López. The client will not have direct access to the hosting server's control panel, since this is an internal service.
The client will have access to:
- Their WordPress website (username and password)
- Their database
- Their FTP account
- Their corporate email accounts created under the domain
Hosting is non-transferable. If the client wishes to manage hosting independently, they must purchase a new hosting plan with another provider. In such cases, Jlopezdesign.com will provide a full backup of the website (files and database).
4. Renewal of hosting and domain
- The domain and hosting are valid for one (1) year from the service start date.
- To keep the service active, the client must pay the annual renewal fee to Jlopezdesign.com.
- Failure to renew on time may result in suspension of the domain, loss of email accounts, or deletion of data hosted on the server, for which Jlopezdesign.com will not be held responsible.
5. Client responsibility
The client is responsible for the content published on their website. Jlopezdesign.com is not responsible for:
- Misuse of the website
- Publication of illegal content
- Copyright or intellectual property infringements
The client is responsible for keeping their WordPress, FTP and email credentials secure.
6. Technical support
The service includes basic support to ensure proper functionality of hosting and domain during the contracted period. Additional services such as advanced migrations, special email configurations or extended technical support will have an additional cost, communicated to the client in advance.
7. Confidentiality
Jlopezdesign.com – Junior López guarantees the confidentiality of all client information, including logins, email accounts, databases and website credentials.
Summary for the client
- While the service is active, the domain and hosting are legally managed by Junior López.
- The client has access to WordPress, database, FTP and email accounts.
- When the client wants full control, they can request the domain transfer to another provider and receive the authorization code.
- Hosting is not transferable, but a complete backup is provided so the client can migrate to a new server.